Frequently Asked Questions
General
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The minimum stay is 2 nights at our properties. For bookings 21 nights and more, we offer discounted rates. Please enquire for best rates.
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We don't have a maximum stay but our properties are subject to availability. For stays of 3 months plus, please contact us directly and speak to our friendly reservation team for best rates and accommodation options.
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Yes, we cater to short term and long term stays. For longer term stays of 3 months plus, please contact us directly for best rates and options. To make an enquiry, call 1300 663 800 or email book@kahlobondi.com. Alternatively submit your details in the ‘Enquire now’ form to receive a call back.
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Visa/Master/Amex (1.5% credit card surcharge applies), bank transfer. Sorry, we do not accept cash payments.
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For stays up to 30 nights, you won’t be charged a security deposit, however we do need a credit card on file in case of incidentals.
For stays longer than 30 nights, we may charge a deposit depending on where you’re staying. Following your stay, if the space is damaged or house rules are violated, we may charge fees to the card on file.
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We make renting hassle-free and offer flexible cancellations for all bookings.
Stay under 28 nights:
- Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.
- 50% refund for cancellations made at least 7 days before check-in.
- No refunds for cancellations made in 7 days before check-in.
Stay 28 nights or longer:
- Full refund if cancelled within 48 hours of booking and at least 28 days before check-in.
- After that, the deposit is non-refundable.
- If cancel or shorten the booking after check in, 3 weeks notice is required (only applies on 2 months stay or longer)
No show on the check in date, 100% cancellation fee will apply.
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Kahlo Bondi is owned and managed by Furnished Properties Pty Ltd.
Furnished Properties is a Sydney based accommodation provider for both long and short term stays. Whether you’re travelling for leisure or business, or looking to rent in the long or short term, we pride ourselves in delivering comfortable fully furnished accommodation and a premium guest experience.
We pride ourselves on providing hassle-free renting for our guests and offer flexible lease property management for our investors.
We service all areas in Sydney. If you’re looking for superior furnished accommodation options beyond Bondi, please visit our website to view our properties or contact us for a quote. -
We have a strict, no-smoking policy for all of our properties and that we ask all our guests to kindly follow. This includes no smoking on balcony.
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At Kahlo Bondi we want to provide our guests with a ‘home-away-from-home’ experience, and this includes all the furnishing comforts that one would find in their own home. Our apartments come fully furnished with furniture, linens, towels, kitchen appliances, guest amenities and more. All apartments include free Wi-Fi connection and utilities set up and ready to go.
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At Kahlo Bondi we care for the health and safety of our community, our guests and our staff. We please ask that you follow current government guidelines in regards to COVID-19 regulations.
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Early check ins and late check outs are available upon request and subject to availability. Extra fees may apply. Please make a request upon booking or with at least 48 hours notice.
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We do not charge GST on our accommodation however 10% GST is applied on cleaning services.
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Yes we do! Please email hello@kahlobondi.com for more info.
Guests
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We offer contact-less self check in via smart lock technology for your convenience. We do occasionally provide in person check ins. Your check in procedure will be sent to you prior to your arrival.
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We provide a self check in process for your convenience. Should you require an in person check in, please advise when making a reservation.
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One parking per apartment is provided during your stay. Please advise if car space is needed when making an reservation so we can provide access instructions.
If you require additional car spaces, we can recommend some 3rd party options for parking hire.
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Unfortunately we cannot offer baggage storage at our properties after check out however we are happy to store your bags in the building entrance.
This is a communal space with no locks and you will be responsible for the safety of your own possessions.
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You can contact us by calling 1300 663 800 or email hello@kahlobondi.com and our friendly team will be happy to chat with you!
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For stays 3 months plus, you may be able to receive mail packages during your stay, however, we recommend using a pickup location provided by local mail carriers. Kahlo Bondi is not liable for lost or stolen packages and deliveries.
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At Kahlo Bondi we pride ourselves on our top-tier, customer service and accommodation experience. Please contact us and we will be more than happy to help fix any issues experienced during your stay.
Email book@kahlobondi.com or log a repair and maintenance request at www.kahlobondi.com/help
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Requests for extra pillows can be made to book@kahlobondi.com
Additional fee for extra linen may apply.
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Requests for extra sheets can be made to book@kahlobondi.com. Additional fee for extra linen may apply.
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Requests for extra towels can be made to book@kahlobondi.com Additional fee for extra linen may apply.
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Our Working From Home set up is available for hire. Set up includes high quality desk, chair, desktop monitor, keyboard and mouse. Simply plug in your laptop.
From $10 per day (minimum hire is 4 nights), we will deliver and assemble this in the comfort of your home. All equipment are thoroughly sterilised and cleaned before use.
If you would to book or find out more information, please do not hesitate to contact us directly at book@kahlobondi.com or call 1300 663 800.
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If you want to report an item that was lost during your stay with Kahlo Bondi, please email book@kahlobondi.com
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To ensure you have a comfortable stay, we stock our apartments with quality ZeroCo hand wash, body wash, shampoo, and conditioner, Who Gives a Crap toilet paper and towels to get you started. Other items like toothpaste and toothbrush is not provided. You will need to bring any other toiletries items to your apartment.
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We do offer single guest bed for extra guests. This is a fold out bed and is subject to availability.
Please note that extra bed and linen fee will apply for one extra guest.
Email book@kahlobondi.com and a representative from our reservations team can assist you with some options.
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No, but we do offer the option of additional service cleans for longer stays of 14 days plus. Fees apply.
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Our check-in time is 3:00 PM and our checkout time is 10:00 AM.
Early check ins and late check outs are available upon request and subject to availability. Extra fees may apply. Please make a request upon booking.
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Internet access details can be found in your booking confirmation email or welcome house guide located in your apartment.
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When you make a reservation with us, you are agreeing to all our House Rules. Please view the house rules here.